Foundations of successful communication
Truly having a successful communication and being a successful speaker or listener is a great art.Despite of its greatness, it’s not very difficult to have a successful communication. Here are a few foundations of successful communication. Being Present A good conversation has the most important factor where both the speaker and the listener are fully present. Good communication is much more than mere speaking and listening. It also involves addressing and recognizing the non verbals and what all is being communicated through the nonverbal signs and symbols. Being present in the communication also means trying to understand the perspective and the purpose of communication.It includes giving feedback to the other regarding your understanding of what has been communicated. Reflective Listening Reflective listening in its crux means listening with care and utilizing the active listening to give an apt, reflective feedback to the speaker.It means to try and read between the lines of the speaker’s words and understand the intention and the space from which the speaker is speaking.While we reflect while listening, we also weigh our perspectives to that of the speaker. Reflective listening deepens the communication.This is because while we listen, many times, we only filter and perceive what agrees with our personal notions and we filter out what doesn’t. However, during reflective listening,we listen from an open space and try to conceive the ideas which are being conveyed by the entire communication. Non verbal cues Non verbals in a communication form, 95% of the entire conversation. Intonation, tone of voice, the speed with which one is speaking, frequency of certain words, the silences in the communication, body language, the physical space between the speaker and listener, all of it conveys a lot about not just the two people but also what kind of communication is taking place.The non verbal cues in our communication also convey how much interested or disinterested are we in the communication, how much do we agree or disagree with the subject matter, etc. Complicating factors There are certain complicating factors in communication. These include gender differences in the way of communicating, noise, silences, cultural differences, language barriers, environmental barriers etc. These complicating factors introduced diversity to the world of communication. It is these factors only which make communication an interesting subject matter of study. The awareness and understanding of these complicating factors makes us a better communicator and helps us in improving the quality of our communication.