Resiliency & Wellness | Pillars of Organizational Culture

Resiliency & Wellness | Pillars of Organizational Culture

Well-being in its broadest sense is impacted by several elements including mental and physical health, a positive work environment, the opportunity for personal growth, good lifestyle choices and financial well-being. A holistic well-being program will address all of these elements. Investment in the well-being of employees can lead to increased resilience, reduced absences and improved productivity.

What is Resiliency & Wellness?

Resilience is the ability to withstand adversity and bounce back to normal from difficult life events.Wellness is an active lifestyle that incorporates several components that affect health (physical, mental and social well being) on a holistic level.

Importance of Resiliency & Wellness

The concept of well-being at work has been rapidly growing, with a recognition that workplace stress is impacting the workforce and contributing to many forms of both physical and mental illness. The qualities of resilience and a state of well-being are imperative to embrace continually evolving change and uncertainty, and continue to provide high quality, compassionate people-centered care.

7 Tips to Build Resilient Culture

  • Effective Leadership

To foster a positive workplace environment that supports people to be at their best, senior leaders need to be on board and prepared to lead by example. Too often, staff wellbeing is seen as a lower priority compared to financial goals, which is ironic as the research shows such a strong return on investment. A culture of organizational resilience is built largely upon leadership, what we refer to as “resilient leadership”

  • Foster Open Two-Way Communication

Two-way communication is vital because staff need to feel that their opinions are heard ,valued and that they belong here. Constantly encouraging open, honest feedback loops at all levels of an organization ensures you avoid dissatisfaction and the feeling of being ignored.

  • Build A High Trust Environment

Creating a safe, trustworthy environment where people feel connected and have a strong sense of belonging, boosts resilience. Without trust, it’s impossible to have robust conversations where people openly share their differing views and come up with better solutions.

  • Get your team to show appreciation for each other

Creating a culture of appreciation where staff regularly praise and thank one another, is vital to motivate the staff and create strong team dynamics. When people are thanked for their work, it not only lifts their resilience but also their performance, as people do more of what they’re praised for.

  • Set boundaries and expectations together

Set boundaries to create and maintain a healthy work life balance. Understand the challenges of each team member and agree on a schedule wherein they can set boundaries that allows the individual to meet goals but also encourages them to step away from their desk and take a break. 

  • Use anonymity where appropriate
  • Complexity and accountability

Open communication, empathy and support are key to keeping employees engaged. It is important to set goals and objectives to keep people accountable and to meet overarching business goals, but make sure those goals are achievable and be willing to adapt plans as needed.

FAQs

What is the organizational culture of resilience?

‘Organizational resilience’ is the ability of an organization to continue to thrive and meet its objectives in the face of adversity by adapting and transforming. A culture of organizational resilience is built largely upon leadership, what we refer to as “resilient leadership”.

What is wellness and resilience?

Resilience is the ability to withstand adversity and bounce back to normal from difficult life events. Wellness is an active lifestyle that incorporates several components that affect health (physical, mental and social well being) on a holistic level.

What are the pillars of resilience?

When an organization is able to rest steadily on all five, it is positioned to excel during periods of significant environmental change.

  1. Ethos Maintenance: Resilient organizations maintain their core mission and values in the face of change. Their purpose grounds them in times of hardship, making it the cornerstone of how they catalyze resilience in their people, systems, and culture.
  2. Goal Adaptation: Resilient organizations adapt their goals (e.g., measurable results) to meet new environmental demands, while ultimately still achieving their original purpose (e.g., broader ideas of success).
  3. Rapid Responsiveness: Resilient organizations change their processes, systems and/or policies to match internal or external distressing demands to produce more positive outcomes and reduce the negative.
  4. High Autonomy: Resilient organizations have distributed and expanded decision making systems that reinforce confidence in their employees’ ability to effectively execute solutions.
  5. Bricolage: Resilient organizations use the materials they already have on hand to create solutions on the spot.

Why is resilience important in an organization?

Creating a positive, resilient, trustworthy, wellbeing-focused workplace culture attracts and retains great people, reducing the massive costs of staff turnover. It allows people to perform at their best, increasing productivity, and reducing absenteeism and presenteeism.

  1. It helps people grow and succeed. 
  2. It creates a healthy work environment
  3. Improves employee’s morale and productivity 
  4. Fosters smooth communication

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